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Brainjocks Privacy Policy

Last Updated May, 2018

SCOPE

Catalyst Networks, Inc. DBA Brainjocks ("Brainjocks", "we", "us" or "our") are committed to protecting and respecting your privacy. This Privacy Statement is intended to describe our privacy practices and provide information about how and why we collect, use and share information about you, including personal information, when you:

  • Visit www.brainjocks.com and any of its subdomains ("our sites"); and / or
  • Visit www.jockstothecore.com
  • Visit www.brainjuicebox.com
  • Purchase or otherwise use our product, solutions and services ("services")

Your use of our sites and services constitutes your assent to all the terms of this Privacy Statement and your acknowledgement that we have a lawful basis / bases for processing your personal information. If you disagree with anything in this Privacy Statement, you must not use our sites or services.

INFORMATION WE COLLECT

This Privacy Statement applies to information which you give to us and / or which we collect automatically from you, either via our sites and / or our services and / or which we receive about you from third parties.

Information you give to us when using our sites and / or our services

We may collect, store and process the following personal information you give to us:

  • Information that you provide to us by completing forms on our sites such as requests for quotes or online applications for free trials of our products / services. Such information typically includes your first name, last name, personal and / or professional contact details;
  • Information that you provide to us when you purchase a product / service via our sites or other means such as by telephone or e-mail. Such information typically includes your first name, last name, personal and / or professional contact details, credit card details, billing address, your brainjocks.com browsing history, information about CMS preferences, as well as any contact or other information you choose to provide for us to undertake the services;
  • Any other information which you choose to provide to us in the following circumstances: when you complete surveys conducted by us or third parties on our behalf; when you participate in promotions, contests and giveaways; when you register for webcasts, request information or materials (e.g., whitepapers); and when you submit any questions, comments or complaints to us.

Information we automatically collect when you use our sites and / or our services

We may process the following information automatically from your device when you use our sites and / or our services:

  • Information we may collect about your interaction with our software, mobile applications, sites and services, including IP addresses, repository IDs, account activity, license information, MAC addresses, what pages your device visited, the time that your device visited our sites, traffic data, location data, weblogs and other communication data and cookie data (please see the section below entitled "cookies" and our Cookie Statement for further information on this topic).

Information we receive about you from third parties

  • Information we receive from third party search engines relating to your search activity.
  • Information we receive from third party service providers about how our sites and services are used.

HOW WE USE INFORMATION

We may store and use the information we collect from you for a range of reasons, including to:

  • Provide, operate and maintain the sites and services;
  • Process and complete transactions you request, and send related information, including transaction confirmations and invoices;
  • Manage your use of the sites and / or services, respond to your enquiries and comments and provide customer service and support;
  • Analyze your use of the sites and / or services for trend monitoring, marketing and advertising purposes; 
  • Improve the sites and services so that they are delivered in the most effective manner for you and customers;
  • Send customers technical alerts, updates, security notifications, and administrative communications;
  • Investigate and prevent fraudulent activities, unauthorized access to the services, and other illegal activities; and
  • For any other purposes about which we notify you and customers.

SHARING INFORMATION

We may share and disclose your personal information to third parties under any of the following circumstances:

  • As may be required for internal purposes (e.g. to corporate affiliates including our subsidiaries, our ultimate holding company and its subsidiaries);
  • As may be required to fulfill your orders, to conduct billing/credit card processing, and to provide services in connection with uses described elsewhere in this Privacy Statement;
  • As required by law (such as responding to a valid subpoena, warrant, audit, or agency action, or to prevent or remedy fraud or compromise related to the sites or services);
  • For analysis and filtering of messages and content for “spam”;
  • For research activities, including the production of statistical reports (such aggregated information does not identify you personally, is used to describe our services to current and prospective partners and other third parties, and is not used to contact the subjects of the report); and
  • In the context of a business transaction, such as a merger, acquisition, consolidation, or divestiture (pursuant to a pledge of confidentiality under which the recipient agrees to abide by terms substantially similar to this Privacy Statement).

HOW WE PROTECT INFORMATION

We use appropriate technical, organizational and administrative measures to protect any personal information we process about you. All personal information you provide to us is stored on secure servers operated by us or our third party providers. Any payment transactions will be encrypted using Secure Socket Layer (SSL) technology. In addition, we enter into confidentiality agreements with our third-party business partners which require that care and precautions be taken to prevent loss, misuse, or disclosure of your personal information.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You are responsible for notifying us of any loss or unauthorized use of your password or your account. We are not responsible for any unauthorized use of your password or account before you notify us.

Although we do take steps to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our sites; any transmission is at your own risk. Once we have received your personal information, we will use the above procedures and security features, which are designed to prevent unauthorized access.

COOKIES

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. For further information on how we use cookies, please see our Cookie Statement.

YOUR CHOICES ABOUT MARKETING COMMUNICATIONS

We may send you e-mails about the products / services you have purchased, your account, to remind you about a webcast for which you have registered, or in response to your questions. We may also send you e-mails with information and / or special offers about products and services that may be of interest to you, in accordance with your marketing preferences. You may at any time ask us to remove you from any marketing mailing list on which you previously asked us to include you by sending us an e-mail at privacy@brainjocks.com, by calling us on (770) 924-6444, or by clicking "Unsubscribe" in any e-mail communications we send you. Doing so will not remove you from e-mail lists or communications relating to your account or to fulfillment of transactions with you.

HOW TO UPDATE AND ACCESS INFORMATION

You may access, review, modify and delete your account profile information by going to your account and editing your information. However, if you want to update or access the personal information we hold about you in our systems, you will need to email your request to privacy@brainjocks.com. If you make a request to access your personal information we may charge you a fee subject to a maximum specified by applicable law.

WHERE INFORMATION IS STORED; APPLICABLE LAW

Personal information collected from you may be transferred and stored outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us, a corporate affiliate, or for one of our third-party business partners. Such staff may be engaged in, among other things, the provision of CRM services, marketing campaigns, support and hosting services on our behalf.

Your information is stored on our servers in the United States, and potentially in other countries whose data protection laws may be different to the laws in your country. We will take steps designed to protect your personal information in accordance with this Privacy Statement wherever it is processed. We will comply with the applicable laws of the United States in connection with this Privacy Statement and our sites and services.

PUBLIC FORUMS REMINDER

The sites often makes chat rooms, forums, message boards, and/or news groups available to you. Please remember that any information that is disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal information.

CHILDREN'S ONLINE PRIVACY

We do not knowingly accept online personal information from children under the age of 13. We do not knowingly allow children under the age of 13 to become registered members of our sites, or buy products and services on our sites. We do not knowingly collect or solicit personal information about children under 13.

LINKS TO OTHER SITES

This site contains links to other sites. We do not control the information collection or use of sites that can be reached through links from our sites. If you have questions about the data collection and use procedures of linked sites, please contact those companies directly.

CHANGES TO THIS STATEMENT

We may change this Privacy Statement from time to time. If we make any changes, we will post these on this page and change the “Last Updated” date above. If we make material changes to this Privacy Statement, we will notify you more directly, for example by posting a notification or message on our website or by emailing you prior to such changes taking effect. We encourage you to check this Privacy Statement frequently to stay informed of the latest modifications. Continued use of the sites or services following any change constitutes your agreement to those changes.

HOW TO CONTACT US

If you have any questions, comments or concerns regarding this Privacy Statement, then please contact us via e-mail to privacy@brainjocks.com or in writing to Brainjocks, 13560 Morris Road, Suite 3300, Alpharetta, Georgia, USA 30004