Alpharetta, GA, July 11, 2018 — Brainjocks, a leading customer experience and technology company, is excited to announce the launch of two new lines of business – Digital Strategy and Managed Services. These offerings further expand a portfolio that already includes website development, CMS implementation, as well as technical consulting and integration services.
The new services provide clients with a comprehensive approach to managing the customer experience. The Digital Strategy practice offers a consultative methodology to help clients build personalized customer journeys from the ground up, ensuring alignment with business goals and objectives.
“We want our clients to have a digital strategy that is rooted in sound business practices and led by strong, actionable data,” said Jill Grozalsky, Director of Digital Strategy at Brainjocks. “Adding a strategy component to the mix ensures that we can offer a seamless roadmap for our customers and guide them as they establish and expand their digital footprints.”
Brainjocks is also rolling out a new Managed Services program that includes hosting, monitoring and maintenance. “Sometimes the hardest part of a digital transformation is keeping things running smoothly after implementation. You flip the switch and have to be confident that everything will continue to perform the way you need it to,” said Brian Beckham, CEO and President at Brainjocks. “We’re excited to offer our clients the confidence that comes with knowing our Managed Services team is proactively monitoring their sites, alerting them to issues – often before they even know there’s an issue!”
With the addition of these services, Brainjocks is a one-stop-shop when it comes to delivering world-class digital experiences. Whether formulating a digital strategy roadmap, implementing a CMS platform or sourcing a 24/7 support partner — customers can be sure that Brainjocks has a solution to meet their needs.