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Managed Services

Coverage With Confidence

We know you depend on your systems. Keeping your CMS environment running smoothly takes an investment – in people, in time and in money. But what if you could make that investment elsewhere in your business? What product improvements or business growth could you fund instead? With Brainjocks Managed Services, you can redeploy your assets in other areas, and let us manage your CMS. We already have the expertise and the resources in place to proactively manage complex technology ecosystems – let us handle the heavy lifting.

If it never breaks, you won’t have to fix it. 
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Managed SERVICES

Managed Services has a comprehensive plan to cover your systems across a wide range of scenarios. You can count on Brainjocks for:
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Monitoring

The easiest way to avoid problems is to see them coming. Our daily system monitoring ensures that your CMS performance is optimized every single day. We’ll make sure your systems are available, reliable and dependable whenever your customers need them. 

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Maintenance

While you focus on keeping your business running smoothly, we’ll make sure your systems are doing the same.  At Brainjocks, we take a proactive and preventative approach to maintenance by making sure your applications are up to date and your potential pitfalls are identified. Downtime is reduced and performance is improved – problems solved!
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Reporting

Everyone needs data – and in a constantly changing environment, you need data constantly. With our Managed Services team behind you, you’ll receive the frequent reporting you’ll need to provide analytics and visibility into what’s working, what could use improvement, and what your customers are saying.

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Support

Even with the best planning, we know that there will be unexpected hiccups. Call on our managed services support team 24 hours a day, 7 days a week - they’ll be there to help you with bug fixes, patch testing and more, all on an agreed upon deployment schedule that makes sense for your business. 

brainjocks Support Services

Who better to support your new site than the team who architected and developed it? Our Support Team, comprised of SCORE and Sitecore® experts, is at your service. 

"Brainjocks SCORE was a deciding factor in using Brainjocks to develop our new site. Our marketing department required an easy and intuitive interface to create content quickly. Brainjocks SCORE met that challenge well and we appreciated the understanding of content publisher's needs Brainjocks brought to the team."

Brian Clements, Sparksgrove

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