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BRAINJOCKS® SUPPORT

For SCORE and Beyond

brainjocks SCORE Support

Who better to support your new site than the team who architected and developed it? The BrainJocks Support team, comprised of SCORE and Sitecore® experts, is at your service. 

Revolutionizing Sitecore Development

BrainJocks SCORE empowers you to harness Sitecore's full capabilities—while transforming the Sitecore experience for both developers and marketers.

Technical Questions

BrainJocks SCORE support is managed online via the BrainJocks SCORE Zendesk portal. Developers can access the support portal directly, or email any questions.

BrainJocks Support Team

Nothing is better than seeing your site go live. But what if an issue occurs or a requirement changes after launch? Our Support team offers multiple services to help streamline the maintenance of your live site. With a BrainJocks Support Agreement, you'll have peace of mind that help is available should an issue arise.

SUPPORT SERVICES

Problem Correction

Sometimes unplanned behavior crops up that affects your site. Our Support team will conduct a root cause analysis and assist in resolving the issues preventing your website from functioning correctly.

Enhancements

Your business evolves, and so do your website requirements. That may mean you'll need new functionality or modifications some day. We'll analyze your needs, provide an estimate and, if you agree, deliver your enhancements.

CONTENT ADMINISTRATION

Your CMS can help you manage volumes of content, but you still need people power to update existing pages or assemble new ones. Our Support team can take on Content Administration, including requests to build or modify pages, apply personalization rules or apply languages.

"BrainJocks SCORE was a deciding factor in using BrainJocks to develop our new site. Our marketing department required an easy and intuitive interface to create content quickly. BrainJocks SCORE met that challenge well and we appreciated the understanding of content publisher's needs BrainJocks brought to the team."

Brian Clements, Sparksgrove

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