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Content Analyst

  1. About Us
  2. Careers & Benefits
  3. Content Analyst

JOB DESCRIPTION

LOCATION

Alpharetta, GA

Employment type

Full-time

experience

Mid-Level

job function

Production

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Using​ ​Agile​ ​techniques,​ ​you​ ​will​ ​be​ ​responsible​ ​for​ ​delivering​ ​and​ ​organizing​ ​the​ ​content​ ​entry​ ​effort​ ​and​ ​training​ ​for our​ ​customers.   

Responsibilities

  • Content Entry - responsible for entering content and building pages using Sitecore and BrainJocks SCORE™ 
  • Content Gap Analysis - comparing given content to design comps and Sitemap to find either missing content or ambiguities 
  • Client Communication - communicate with client about content gap questions and training/documentation expectations 
  • Identify Assembly Risks or Possible Roadblocks - works with Delivery Manager and team to determine anything that would block or cause risk of content assembly 
  • Assembly Timelines and Roadmap - works with Delivery Manager to determine content entry roadmap and milestones 
  • Create User Documentation Plan -ability to create documentation plan (what is needed to hand over to client) that encompasses custom and BrainJocks SCORE™ user documentation for clients 
  • Writing User Documentation - create user documentation covering custom components and custom  functionality and features 
  • Training Plan and Timeline - ability to create training plan, agenda and timeline 
  • Creating and Administering Training Materials - creates training materials and administers training to clients for projects 

REQUIRED SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Technical Communication or related area 
  • 1-2 years experience driving business objectives 
  • Excellent communication skills - written and verbal 
  • Must be detail oriented 
  • Proficient in Microsoft Office (Excel, Powerpoint, Word)   
  • Must be a Team Player

Preferred Skills and Experience

  • Previous experience with Sitecore CMS is a plus  
  • Previous experience working in an Agile environment is a plus 
  • Previous experience with Instructional Design or Technical Writing a plus

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